The hotel offers amenities for your comfortable stay and unforgettable experiences
Easy Parking!
“The hotel provided free parking, which was super convenient, and getting our tickets stamped in the lobby was quick and hassle-free.” view full review
Decent Breakfast
“The complimentary breakfast offered a variety of options that were satisfying enough to start the day, despite some occasional issues.” view full review
Comfortable Rooms
“The rooms had a cozy feel, with comfy bedding that made it easy to relax after a long day of activities.” view full review
Spacious Layout
“The room I stayed in had a unique layout that provided plenty of space to move around and made for a comfortable experience.” view full review
General
No smoking on site
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Services
Room service
Housekeeping
Shops/Commercial services
Dining
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Room features
Free Wi-Fi in rooms
Air conditioning
Sitting area
Tea and coffee facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Show more
Location
1-1, Lorong Plaza Wawasan Coastal Highway,,
Kota Kinabalu,
Malaysia,
88000,
Sabah
Map view
1-1, Lorong Plaza Wawasan Coastal Highway,,
Kota Kinabalu,
Malaysia,
88000,
Sabah
City landmarks
Museum
Sabah State Museum & Heritage Village
2.0
km
Shopping Area
Warisan Square
1.0
km
Mall
Central Market
1.0
km
Mall
IMAGO Shopping Mall
650 m
Mall
Oceanus Waterfront Mall
1.0
km
Mosque
Sabah State Mosque
2.0
km
Tower
Atkinson Clock Tower
3.2
km
Harbour
Jesselton Point
2.2
km
Jalan Tun Fuad Stephen
I Love KK
1.0
km
Square
Marlin Statue
1.0
km
100 km north of Kota Kinabalu
Desa Dairy Farm
850 m
1 Sutera Harbour Boulevard Lot 16
Borneo Trading Post
1.2
km
Island
Mamutik Island
1.0
km
5 kilometres away from the KK City Centre
Menara Tun Mustapha
850 m
Shopping Area
Centre Point
1.0
km
Mosque
State Mosque
1.5
km
Shopping Area
Kota Kinabalu City Waterfront
680 m
Market
Pasar Malam Sinsuran
1.0
km
Jalan Bukit Upper Bendera Likas
Kota Kinabalu Wetland Centre
2.7
km
Dinawan Island
1.0
km
Market
Gaya Street Sunday Market
3.2
km
Park
Weston Wetland Park
1.0
km
Mall
Suria Mall
2.1
km
Jalan Gaya
Sunday Market
3.2
km
Kota Kinabalu
Water Village
1.3
km
Spa Centre
Ventus Spa Massage & Beauty Centre
1.4
km
Jalan Bukit Bendera
Signal Hill Observatory Platform
620.8
km
Central road of Kota Kinabalu
Kota Kinabalu City Mosque
620.8
km
Nearby
Signature Office
Tourism Malaysia Offices@Sabah
480 m
Restaurants
Radha's Banana Leaf
20 m
Lorong Plaza Wawasan Lot 2-1-30 G
Amira Cafe
400 m
api-api Centre Kota Kinabalu
Borenos Fried Chicken
700 m
No. 1 Jalan Center Point L9-B1 & L9-B2
KFC
680 m
Lorong Plaza Wawasan Level 1
Kedai Makan Islamic Restaurant
680 m
Lot. 1-01-S41
Crepe Express
680 m
Basement
Tan Yu Sea Food Restaurant
1.4
km
Lot 62 Block G
O'Manuk
1.3
km
Asia city
Kung Fu La Mian
880 m
Jalan Karamunsing Main Entrance
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
6.6
Location
7.7
Service
5.6
Dining
6.1
Guest reviews
6.0/10
based on 11 reviews
6.8
6.8/10 based on 759 reviews
David
United States,
June
2024
7.0/10
The hotel is conveniently located near Imago Shopping Complex, offering strategic access to shopping, dining, and banking facilities. The rooms, although spacious and comforting, have poor lighting unless curtains are opened, resembling a budget inn setup with some maintenance issues. The service is friendly despite occasional delays in responding to requests. Dining options are reasonably priced with a mix of Asian and Western cuisine but somewhat limited in choice and ambiance. Facilities are adequate, albeit with some room for improvement.
Rooms
6.0
The room was spacious and comforting but had poor lighting and maintenance issues.
Service
7.0
The service was friendly, including the lobby boy and housekeeping staff, although there were occasional delays in assistance.
Location
8.0
The hotel's location near Imago Shopping Complex is very convenient for shopping and dining, making it a strategic choice for travelers.
Dining
7.0
The dining experience offered a mix of Asian and Western dishes at reasonable prices but lacked ambiance and variety.
Facilities
7.0
The hotel's facilities are sufficient but could use some improvements to enhance the overall guest experience.
Warren
United States,
June
2024
6.4/10
My stay at the hotel had its ups and downs. The rooms were spacious and comfortable but in need of some renovation, especially the toilets. The location was fantastic, right in the heart of the city near malls and a night market, although the wet floors after a shower were a safety concern. The service was friendly, but the check-in process was frustratingly slow due to lack of staff. The dining options were subpar with limited choices, but the convenience of nearby shops and commercial services made up for it.
Rooms
7.0
The rooms were spacious and comfortable, but the toilets needed refurbishing and were not as clean as expected.
Service
6.0
The staff was generally friendly, but the check-in process was delayed and inefficient due to understaffing.
Location
8.0
The hotel's location was excellent, centrally situated near major shopping areas, but the wet floors after showers were a slight inconvenience.
Dining
5.0
The dining experience was below expectations with limited choices and sometimes cold food.
Facilities
6.0
The facilities were satisfactory but could use some improvement in terms of cleanliness and maintenance.
David
United States,
April
2024
6.6/10
I had a mixed experience at this hotel. The rooms were generously spacious with a view of KK city, but there was a slight smell. The room consisted of 1 King Bed & 2 Single Beds, 2 bathrooms, 2 TVs, 2 dressing tables, and a reading table.
Rooms
7.0
The room was quite huge and provided a view of part of the KK city, but there was a bit of a smell.
Service
5.0
The service was friendly, but check-in was a bit slow. There was an issue with being charged extra due to the staff being unaware of rules, and cleanliness and maintenance were lacking.
Location
8.0
The location is nice, in walking distance to the center of attractions, near Imago Mall and the center of KK city.
Dining
7.0
The dining options were reasonable, with Asian and Western choices, but the coffee could have been better. The Japanese food was a highlight.
Facilities
6.0
The facilities were satisfactory but could be improved in terms of cleanliness and maintenance.
William
United States,
March
2024
6.2/10
My stay at the hotel had its ups and downs. On the positive side, the rooms were spacious and cheap, but unfortunately, they were infested with roaches, and there were disturbances at night that made it quite unpleasant. The service was friendly but lacked efficiency due to understaffing. The location was nice, near the city center and shopping malls, although it could be confusing with similar hotel names. The dining options were reasonable, with a mix of Asian and Western choices, but not outstanding.
Rooms
5.0
The rooms were spacious and affordable, but unfortunately, there were issues with roaches and disturbances at night.
Service
6.0
The staff were friendly but the service was lacking efficiency due to understaffing.
Location
8.0
The location was convenient, near the city center and shopping malls, but be careful not to confuse it with nearby hotels.
Dining
7.0
The dining options were reasonable with a mix of Asian and Western choices, but nothing exceptional.
Facilities
6.0
Overall, the facilities were average with room for improvement.
Walter
United States,
February
2024
6.6/10
The hotel is centrally located near the Imago Shopping Complex, making it convenient for shopping and dining. The rooms are clean and sparsely furnished, but the late-night disturbances were a downside. The service needs improvement, especially in greeting guests and handling payments. The location is strategic and perfect for shopping enthusiasts, yet the dining options could be more varied.
Rooms
7.0
The rooms were clean and sparsely furnished, but there were disturbances at midnight.
Service
5.0
The service needs improvement in greeting guests and handling payments.
Location
8.0
The hotel's location is perfect for shopping and accessible to the Imago Shopping Complex.
Dining
7.0
The food options were reasonable but could offer more variety.
Facilities
6.0
The facilities are adequate but can be enhanced for a better guest experience.
Karl
United States,
February
2024
6.0/10
The hotel offers spacious rooms with nice decor, comfy beds, and friendly staff, all at a great value below RM200. However, there was a slight smell in the rooms. The amenities provided included a 32" flat screen TV, overhead shower, hair dryer, electric kettle, working table, and ironing kit available upon request.
Rooms
8.0
The rooms were quite spacious, with nice decor and comfortable beds. The staff was friendly despite a slight smell in the rooms.
Service
5.0
The service was lacking, as staff seemed unaware of policies resulting in extra charges. They were also unresponsive to requests. However, I personally informed the hotel of my late check-in.
Location
7.0
The location was great, near the city center with easy access to shopping destinations. However, be cautious when using transportation services, as confusion with a nearby hotel may occur. The hotel is directly linked to a plaza for convenient shopping.
Dining
6.0
The dining options were simple with a mix of Asian and Western choices, though the coffee could be improved. It would be nice if dining was included for all guests staying at the hotel.
Facilities
5.0
The facilities were adequate, although cleanliness and maintenance were lacking. The hotel lacked a wall in the shower area, causing the floor to become wet and slippery after each use.
Arthur
United States,
February
2024
6.6/10
The hotel offers spacious rooms equipped with modern amenities but requires improvement in cleanliness. The service needs effective training for better customer experience. The location is convenient with various nearby facilities, yet it lacks proper drainage causing slippery floors. The dining options are average, with a limited selection. Overall, the facilities are satisfactory but with potential for enhancement.
Rooms
7.0
The rooms are spacious and come with essential amenities.
Service
6.0
The staff's service was slow initially but eventually accommodated our needs.
Location
8.0
The hotel's location is convenient with easy access to nearby facilities.
Dining
5.0
The dining experience offers limited choices with a room for improvement.
Facilities
7.0
The hotel offers decent facilities but could benefit from more options.
Jack
United States,
August
2023
6.6/10
The hotel offers spacious rooms that are perfect for families with kids, equipped with 1 King Bed & 2 Single Beds, 2 bathrooms, 2 TVs, 2 dressing tables, and a reading table. The location is ideal for being near Imago Mall and the city center, but lacks a welcoming atmosphere. Service needs improvement, particularly the greetings from the front office, and the duty manager encounter was not helpful. The dining experience offers a variety of Asian and western options but could use better lighting and polite service.
Rooms
8.0
The rooms were large and suitable for families with kids.
Service
5.0
Service, especially greetings, can be enhanced. The duty manager situation was uncomfortable.
Location
7.0
The hotel's proximity to Imago Mall and the city center is convenient, but lacks a sense of welcoming.
Dining
7.0
The dining options were reasonable with a mix of Asian and western choices. Better service and lighting could enhance the experience.
Facilities
6.0
The facilities were adequate but could benefit from enhancements.
Justin
United States,
July
2023
5.0/10
My stay at the hotel had its ups and downs. The rooms felt more like a store room or budget Inn, with a malfunctioning TV set, the need to request tissue or toilet roll, and towels that had a bad smell. On the bright side, the hotel offers affordable prices.
Rooms
5.0
The rooms had a store room/budget Inn feel, with some issues like a malfunctioning TV set and the need to request basic amenities.
Service
5.0
The service was lacking efficiency and friendliness. There is a clear need for effective customer service training.
Location
6.0
The location is good, being near a busy junction, but unfortunately, the area has a bad smell.
Dining
5.0
The dining experience was simple, with no buffet options and the food quality being rated as the worst ever.
Facilities
5.0
The hotel offers basic facilities but lacks in quality and variety.
Edwin
United States,
May
2023
7.8/10
I found the hotel to be a mixed experience. The room was a bit old and didn't have a fridge, but being on a higher floor provided a nice view, even though it faced the busy traffic. The service was incredibly friendly, from the lobby boy to the housekeeping staff, but there were some issues with additional charges at the restaurants. The location was convenient, with nearby shopping options and easy access to Imago Shopping Complex. The dining options were reasonable but could use improvement. Overall, a decent stay with ups and downs.
Rooms
7.0
The room was a bit old and lacked a fridge, but the higher floor location offered a view despite facing traffic.
Service
8.0
The service was incredibly friendly, especially from the lobby boy and housekeeping staff, but there were some issues with paying more as walk-in guests at the restaurants.
Location
9.0
The location was convenient, close to shopping options and easily accessible to Imago Shopping Complex.
Dining
7.0
The dining options were reasonable, with both Asian and Western choices, although the coffee could be improved.
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